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HVAC Service Reviews

Rated 4.9 out of 66 reviews
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Since 1993, We've Served The People Of North Texas. Now, Those People Have Spoken.

As a company born and bred in North Texas, we have our own North Star - a commitment to caring for our neighbors as if they were our own family, driving ourselves to give them our very best every day, no matter the circumstance. CVJ Heating & Air Conditioning exists as an extension of our desire to serve our community and provide for their comfort and peace of mind. We always ask ourselves, "was this our best?" and if we can't say yes, we keep at it until we can.

After all, your home is more than just a place to sleep. It's a place of comfort, relaxation, family and memories. That's why we hold fast in our commitment to keeping your home comfortable. Whether it's your air conditioning, your furnace or concerns about your ductwork or air quality, we have the expertise and training to do the job - all with a kind smile and compassionate attention.

While we could go on and on about our dedication to you, we think it's time you heard from those who have already experienced the CVJ difference - our satisfied customers, your neighbors here in North Texas. Click on a city below to see reviews and ratings from that area. When you're satisfied that you can trust CVJ to take care of you, give us a call at 940-251-2941 . We look forward to adding you to the family.

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 66 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Steven U.
Steven U. Checked in
Completed a full air conditioning maintenance visit. Checked refrigerant charge, cleaned coils, tested capacitor, inspected all wiring, and flushed the drain line. No mechanical issues found. System is running well, but we advised the homeowner to replace their filter more frequently due to visible dust buildup. Recommended quarterly maintenance for better long-term efficiency.
Little Elm, TX 75068
Ben O.
Ben O. Checked in
Customer called due to inconsistent cooling. Found the system’s low-pressure switch had tripped. Reset the switch and confirmed no refrigerant loss. Also noted dirty evaporator coil likely contributing to pressure fluctuations. Scheduled coil cleaning to improve system performance and prevent future shutdowns.
Little Elm, TX 76227
Jeff T.
Jeff T. Checked in
Inspected a non-cooling AC system. Diagnosed failed compressor capacitor, which caused the system to hum but not start. Replaced the capacitor with a manufacturer-approved part, verified amperage draw, and confirmed full system operation after startup. Advised homeowner on signs of capacitor failure for future awareness.
Frisco, TX 75036
Steven U.
Steven U. Checked in
Performed routine maintenance on a package unit today. Inspected the fan motor, cleaned coils, checked amp draw, and verified thermostat function. Also flushed the condensate line to avoid backups. Unit is operating at peak performance with no visible signs of wear or damage.
Frisco, TX 75034
Ben O.
Ben O. Checked in
Responded to a complaint about weak airflow. After testing static pressure and checking return ductwork, found a restriction caused by an undersized return vent. Provided a recommendation to upgrade the return to allow better airflow and reduce strain on the blower motor.
Frisco, TX 75034
Amanda H.
Amanda H. Checked in
Conducted a seasonal check-up on a heat pump system. Verified reversing valve operation, cleaned outdoor unit, confirmed auxiliary heat strips are functioning, and tested for proper defrost cycle. No immediate issues found, but the contactor shows signs of pitting and may need replacement soon.
Frisco, TX 75035
Jeff T.
Jeff T. Checked in
Customer experiencing excessive indoor humidity. Evaluated AC system and confirmed short cycling due to incorrect thermostat settings. Adjusted settings, reprogrammed cycle delays, and educated the customer on proper dehumidification. Also verified condensate pump operation. Conditions improved significantly by end of visit.
Frisco, TX 75033
Jeff T.
Jeff T. Checked in
Replaced a faulty blower motor capacitor after homeowner noticed reduced airflow. Verified resistance values and capacitor specs before installing a new part. Post-installation testing showed correct RPM and airflow output. Unit back to proper function with quieter operation as well.
Little Elm, TX 75068
Ben O.
Ben O. Checked in
Investigated noise from outdoor condenser. Found loose fan blade causing intermittent rattling. Tightened mounting hardware and balanced the blade assembly. Also cleaned off leaf buildup around the base of the unit. Sound issue resolved and unit now running smoothly.
Frisco, TX 75033
Steven U.
Steven U. Checked in
Conducted full diagnostic after customer reported AC not turning on. Found a tripped breaker caused by a shorted contactor. Replaced the faulty part, reset the breaker, and tested for further electrical issues. System now functioning safely and reliably.
Frisco, TX 75033
Amanda H.
Amanda H. Checked in
Serviced a ductless mini split system. Cleaned filters, flushed drain lines, and verified inverter board operation. System is in good condition. Recommended the addition of surge protection to protect sensitive electronics during summer storm activity.
Aubrey, TX 76227
Ben O.
Ben O. Checked in
Customer reported high energy bills. Load calculation confirmed system size was appropriate. However, found poor insulation around attic ductwork contributing to temperature loss. Provided quote for duct wrap and additional attic sealing. Advised homeowner on small upgrades to improve energy efficiency.
Aubrey, TX 76227
Steven U.
Steven U. Checked in
Inspected a two-zone system. Found one damper stuck closed, causing uneven cooling. Manually opened the damper and tested actuator motor, which had failed. Replaced with new actuator, recalibrated zone controller, and verified airflow balance between zones.
Krugerville, TX 76227
Jeff T.
Jeff T. Checked in
Routine check revealed signs of microbial growth in the drain pan. Cleaned with coil-safe disinfectant and installed pan Pure AirX treatment to prevent recurrence. Recommended ongoing IAQ upgrades, including UV light installation and high-efficiency filter system.
Denton, TX 76209
Amanda H.
Amanda H. Checked in
Performed seasonal tune-up and efficiency check. Tested start components, cleaned indoor and outdoor coils, lubricated moving parts, and verified split temperatures. System is clean, stable, and within normal operating range. No repairs needed at this time.
Shady Shores, TX 76208
Ben O.
Ben O. Checked in
Diagnosed system not cooling efficiently. Found clogged filter and dirty return grille restricting airflow. Replaced filter, cleaned grille, and measured airflow before and after. Homeowner noticed immediate improvement in comfort and airflow at supply vents.
Little Elm, TX 75068
Steven U.
Steven U. Checked in
Evaluated whole-home comfort concerns during an HVAC system inspection. Verified that the equipment is running efficiently, but identified uneven airflow to certain rooms. Recommended balancing the ductwork and sealing minor leaks to improve comfort and system performance. Shared findings with the homeowner and outlined next steps for improving air distribution.
Prosper, TX 75078
Jeff T.
Jeff T. Checked in
Cleaned moldy mini split air handler for garage gym. Removed biological buildup from the blower wheel and coil fins using HVAC-safe cleaner. Advised client to maintain regular cleanings and consider installing a UV air purifier to prevent future issues.
Prosper, TX 75078
Amanda H.
Amanda H. Checked in
Customer noticed water leaking from ceiling. Traced source to clogged secondary drain pan under air handler. Cleared line and checked float switch operation. No damage to ceiling drywall yet—glad they called quickly. Emphasized importance of regular drain cleaning.
Aubrey, TX 76227
Ben O.
Ben O. Checked in
Conducted post-install quality check on recently replaced condenser unit. Verified refrigerant pressures, checked voltage at contactor, confirmed proper coil temperature drop, and ensured drain line was sloped and secured correctly. Unit passed all quality control checks.
Aubrey, TX 76227
Jeff T.
Jeff T. Checked in
Evaluated a 10-year-old system with a failed condenser fan motor. Quoted for motor replacement, capacitor, and labor. Also noted UV damage on the insulation wrap and recommended replacement for efficiency. Provided pricing and repair timeline so the homeowner could make an informed decision.
Denton, TX 76209
Steven U.
Steven U. Checked in
Replaced old metal ductwork with R-8 insulated flex duct in a home with poor airflow distribution. I calculated proper CFM per room and resized several branches to improve balance. All joints were sealed with mastic and tested for leaks. Final pressure readings confirmed airflow improvement and reduced system static pressure.
Denton, TX 76209
Jeff T.
Jeff T. Checked in
Customer had complaints of persistent indoor odors and sinus irritation. I conducted an IAQ inspection and installed a Pure AirX UV light in the air handler to target microbial buildup. Additionally, I treated the drain pan with Pure AirX tablets to prevent bacterial slime and blockages. I also inspected the return plenum for leaks and sealed minor gaps to prevent unfiltered air infiltration. IAQ levels should now improve steadily with active UV sanitation.
Denton, TX 76209
Ben O.
Ben O. Checked in
Performed spring maintenance and discovered the blower motor capacitor was reading below tolerance. Replaced the capacitor with a new 10 µF model rated for the system’s specs. I also cleaned the blower wheel and verified airflow across the evaporator coil. Refrigerant pressures were within range, and the drain line was flushed to ensure clear flow. The system is now operating safely and efficiently for the season.
Denton, TX 76209
Jeff T.
Jeff T. Checked in
Repaired a leaking duct plenum with several gaps around collar connections. Used mastic and mesh tape to seal joints and reinsulated the outer surface. Verified airflow improvements at two supply vents using an anemometer. Reduced conditioned air loss significantly in this zone.
Sanger, TX 76266
Review
Steven was very quick to diagnose what was wrong with our AC system and laid out our options without making us feel pressured. His deep knowledge in this area showed in his ability to answer our questions and make recommendations. I would highly recommend Steven to anyone needing expert service for one’s AC.
Pranav - Providence Village, TX 76227
Review
Steven from CVJ helped out again!! We love CVJ!!!
Nick - Providence Village, TX 76227
Review
He was very polite and explained everything.
Kay - Krugerville, TX 76227
Review
Absolutely awesome every time!
Bill - Aubrey, TX 76227
Review
Steven was very professional. He took time to troubleshoot and explain what was happening, how to correct and gave options.
Maurice - Krugerville, TX 76227
Review
Called CVJ in the AM and they provided service the same day as the request. They sent Steven out to check up on a potential issue. He was generous with his time and advice. At the same time, he was highly professional! I could not recommend CVJ and Steven highly enough!
Chad - Krugerville, TX 76227
Review
First class. Very knowledgeable of the CVJ business. I would like Ben to be my on going “go to guy” in the future.
David - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Very informative and professional!
Sherry - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

We are pleased to know your experience with us was a good one!

Review
Steve is outstanding. He explained all options. He was so glad to help.
Ann - Sanger, TX 76266
Response from CVJ Heating and Air Conditioning LLC:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
The best service we have ever had!
Fritz - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for the 5 star review Fritz!!! Let us know if we can help you in any other way.

Review
Very courteous and knowledgeable. I called and you guys delivered!!! Outstanding job.
Jimmy - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you Jimmy for trusting us to take care of your heating and cooling system!! We are also thankful we have Steven as one of our technicians.

Review
Once again, the team at CVJ provided us with quality service and professional execution by the technicians, restoring our peace of mind.
Rhonda - Denton, TX 76209
Response from CVJ Heating and Air Conditioning LLC:

Thank you Rhonda for allowing us to take care of your heating and cooling needs for all these years!

Review
Very professional
Doug - Prosper, TX 75078
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Review
The tech was knowledgeable and friendly.
Scott Hudson - Denton, TX 76207
Response from CVJ Heating and Air Conditioning LLC:

We appreciate you sharing your 5-star review with us and the community!

Review
Cvj came to my rescue! They came out right away and fixed my AC. Ben was great very informative and professional. I had a wonderful experience with Cvj all around!
Richard - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for the amazing review! We count ourselves lucky to have clients like you!

Review
I feel i got good service and am expecting a cool summer.
John - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you for the wonderful review and for taking the time to share your feedback.

Review
Came out and got our AC up and running within the hour. Great team and very friendly!
Kris C. - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you for the wonderful review and for taking the time to share your feedback.

Review
Always great customer service and thorough in their maintenance program.
Jacquelyn - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Efficient and courteous.
Dorothy - Denton, TX 76207
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Review
excellent job
Corbin - Little Elm, TX 75068
Response from CVJ Heating and Air Conditioning LLC:

Thank you for the kind words. We appreciate your business!

Review
CVJ has always provided great customer service. They are knowledgeable and always friendly. The only A/C company I call.
Richard - Denton, TX 76207
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for taking the time to leave us a 5-star review!

Review
Ben & his installation team are excellent. Total professionals. They arrived on time, were courteous, and took time to explain the system, its functionality, and its benefits. No cutting of corners, the system installation was completely hassle free, and completed within the time period I was quoted. If you need any HVAC work done, call CVJ. You’ll thank me.
Lance - Pilot Point, TX 76258
Response from CVJ Heating and Air Conditioning LLC:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Angie quickly got back with me to get someone out to look at my system. When I told her I have no heat Steven was able to come out that day. I needed a new system and pricing was fair. The entire staff was professional and friendly from the phone call to installation and clean up. Highly recommended!!
Christy - Denton, TX 76208
Response from CVJ Heating and Air Conditioning LLC:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

Review
Great service
Jason - Little Elm, TX 75068
Response from CVJ Heating and Air Conditioning LLC:

Thanks for the great rating! We appreciate you business.

Review
Good service, explained issue, very polite service reps
Sandra - Aubrey, TX 76227
Response from CVJ Heating and Air Conditioning LLC:

Thank you for the wonderful review and for taking the time to share your feedback.